Effective Date: 11-April-2024
SIERRA ODC Private Limited (“SIERRA”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals who use our software product eFACiLiTY® (“eFACiLiTY®“). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use eFACiLiTY®. Please read this Privacy Policy carefully. By accessing or using eFACiLiTY®, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, do not access or use eFACiLiTY®.
Information We Collect
We may collect personal information and non-personal information from you when you use eFACiLiTY®. Personal information may include but is not limited to your name, email address, phone number, and other information that you voluntarily provide to us. Non-personal information may include technical information about your device, such as your IP address, browser type, device type, and operating system.
How We Use Your Information
We may use the information we collect from you to:
- Provide and maintain eFACiLiTY®;
- Improve eFACiLiTY® and develop new features;
- Respond to your inquiries, questions, and feedback;
- Communicate with you about updates, news, and offers related to eFACiLiTY®;
- Detect, prevent, and address technical issues and security vulnerabilities.
Disclosure of Your Information
We may disclose your information to third parties only in the following circumstances:
- With your consent;
- To comply with legal obligations or governmental requests;
- To protect the security or integrity of eFACiLiTY®;
- To enforce our policies and agreements;
- In connection with a merger, acquisition, or sale of our assets.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
eFACiLiTY® is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@efacility.in
